Every action a student takes — enrolling, resetting a password, completing a course — can trigger a transactional email. Connecting your own email provider means these arrive from your domain, improving both deliverability and brand consistency.

Choosing a Provider

Provider	Good Fit If...
Resend	You want the simplest modern setup with a generous free tier
Brevo	You also want marketing email/CRM features from the same provider
SendGrid	You're already using SendGrid elsewhere or need enterprise-scale sending
Custom SMTP	You want to use your existing email host's SMTP credentials directly

Connecting Resend, Brevo, or SendGrid

1. Create an account with your chosen provider and verify your sending domain (this involves adding DNS records like SPF and DKIM — the provider will give you exact instructions).
2. Generate an API key from that provider's dashboard.
3. In WeMakeSuccess, go to Settings → Integrations → Email, select your provider, and paste in the API key.
4. Set your "from" name and email address — this must match a verified domain on your provider account, or emails may be rejected or land in spam.

Connecting Custom SMTP

1. Gather your SMTP host, port, username, and password from your email host (this is often the same provider hosting your business email, like Google Workspace or Microsoft 365).
2. In WeMakeSuccess, select SMTP as your email provider and enter these details, along with the security mode (SSL, TLS, or Auto-detect).
3. Send a test email to confirm the connection before relying on it for real student communication.

Frequently Asked Questions

What happens if I don't connect an email provider?

Transactional emails still send, but from a shared WeMakeSuccess sending domain rather than your own — functional, but not fully white-labeled.

Can I use my personal Gmail account for SMTP?

Technically possible with an app password, but not recommended for anything beyond testing — personal Gmail accounts have low sending limits and aren't built for transactional volume.